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Cork Independent


40% rise in calls to crime helpline

Wednesday, 9th August, 2017 4:52pm

The CVH has recently divulged that it experienced a 40 per cent increase in incoming calls throughout 2016.

The national services report detailed over 4,100 contacts via phone, email, text and post from people seeking support and information. Notably, the helpline received 1,720 calls to its freephone number 116-006, a 40 per cent increase on the number of calls received in 2015.

“CVH believes that every victim of crime should have access to a compassionate listening ear and accurate information so it is incredibly gratifying to know that so many more victims of crime are getting the information and support they need and deserve," said Executive Director Michele Puckhaber.

The CVH also witnessed a significant increase in men contacting the service. A total of 41 per cent of all contacts were from men, compared to 36 per cent in 2015.

According to the report, assault was the most common crime service users were impacted by, with 34 per cent of calls dealing with the issue. Harassment clocked in around 18 per cent, with burglary following on 15 per cent.

“Victims often think that the crime they have experienced is not serious enough for them to seek support, but we are here for everyone who has been effected by crime. Even crimes which some people consider minor can have a profound negative impact on someone’s life. Having your car vandalised or your home burgled, harassment from a neighbour, being targeted by scammers—these types of events can cause a massive disruption to a person’s life and the effects can ripple to family, friends, school and the workplace," concluded Ms Puckhaber.

The national Crime Victims Helpline can be contacted on freephone 116-006, by texting 085-1337711 or emailing

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