Monday 22 July 2019

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Irish drivers don’t know how to report insurance fraud

Wednesday, 15th May, 2019 4:25pm

New research from Allianz into Irish consumers’ awareness of fraud in car or home insurance claims shows that nearly three quarters (68 per cent) don’t know how to report a case of suspected insurance fraud.

This comes despite over half (57 per cent) of Irish adults saying they know what will happen to someone attempting to commit insurance fraud.

The research, commissioned by Allianz and conducted by Red C Research amongst 1,002 adults nationwide, found over half (54 per cent) of Irish adults say they have no experience with insurance fraud, however 46 per cent have heard of or know someone who has committed home or car insurance fraud.

Although more than half (52 per cent) of those surveyed would be highly unlikely to make a false insurance claim, nearly one in ten (8 per cent) said they would be likely to. This was especially true amongst those aged between 18-34 years old, those who work full time, and those who personally know someone who has made a fraudulent claim.

52 per cent of adults would not be tempted. This is especially true of those aged 55+ (60 per cent), home makers (56 per cent), and retired adults (64 per cent).

When asked about reporting fraud, 45 per cent of Irish adults said they would not hesitate in reporting someone who has made a fraudulent claim on their insurance policy. This is especially true of older adults; 56 per cent aged 60+ claimed they would not hesitate reporting someone who has made a fraudulent claim on an insurance policy.

However, a fear of being identified saw one in three people say they would not report a case of fraud insurance. This was especially prevalent amongst women, those aged between 35-54, those who were working part time, unemployed, or home makers, as well as those living in the Connaught and Ulster regions.

Interestingly, those who have some knowledge about insurance fraud are less likely to share these concerns surrounding identification when reporting suspected fraud.

“These findings are concerning and point to the need to further educate the broader public of the consequences of attempted insurance fraud,” said Sean McGrath, CEO of Allianz plc. “There has been progress in changing the perception of insurance fraud not being a victimless crime, but more needs to be done as this fraud costs the public in the long run. Allianz will continue to proactively tackle insurance fraud, as in 2018 we suspected 45 per cent of claims we contested were fraudulent. Each case that Allianz plc won in 2018 delivered an average saving of €20,000 per claimant, which is in our customers’ best interest.”

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