IT firm to help credit union

A credit union on the southside of Cork city has entered into a five year partnership with an IT firm to help it automate and digitise its business.

Wellington IT announced this week that the partnership with Bishopstown Credit Union will help it in its effort to meet the World Council of Credit Unions’ goal to fully digitise by 2025 by providing a full range of online and mobile member services.

Wellington IT’s customer banking app, cuMobile, will also be made available to Bishopstown Credit Union’s 25,000 members to improve the convenience with which they manage their finances.

Danny O’Donoghue, IT Manager of Bishopstown Credit Union, said: “The cuMobile customer banking app will allow us to better serve our members and give us a significant edge when it comes to competing with traditional banks. From an operations viewpoint, enhanced automation and the ability to gain a holistic view of our 25,000 customers is essential to enabling us to reduce risk and cut overheads. We estimate that two members of our staff will be freed-up each week to carry out other value creating activities.”

Wellington IT, with offices in Cork, Belfast and Dublin, describes itself as the Irish technology partner to the credit union sector.

Declan Colfer, Managing Director, Wellington IT said: “Bishopstown Credit Union is renowned for its exceptional personal service for members. We are delighted to help future-proof the service by delivering digital self-service capabilities that will make its members’ lives better. Seven of the top ten Irish credit unions use Wellington IT’s systems which are custom designed for the sector. We are delighted to add Bishopstown to our customer base and look forward to helping it to grow its business by offering the most convenient overall banking experience to members.”