Wave of new ATMs set for Rebel County

This week, Bank of Ireland announced a landmark investment of more than €60 million in a range of branch improvements, including the bank’s largest single investment in ATMs in the last decade.

Starting later this year, a new fleet 664 of state-of-the-art ATMs will be rolled out to all branches throughout the island of Ireland between now and 2027.

The new ATMs will have greater cash processing capacity and will reduce energy use by more than half. The ATMs can be used for both withdrawals and lodgements and the majority will 'recycle' cash, meaning cash deposited can be used for withdrawals. This maximises ATM availability, supporting customers with better access to cash when they need it. The investment also covers five years of servicing and maintenance.

As part of the investment, customer areas in 18 branches will be refurbished including Cork branches in Douglas and Bandon.

Commenting on the investment, Susan Russell, CEO, Bank of Ireland Retail Ireland, said: “Like any other company, being profitable allows us to improve our business. Given the large number of customers which we serve, major re-investment is required every year.”

2023 saw €11.5 million invested in enhancements to the Bank of Ireland branch network, including refurbishments to 21 branches, upgrading of cash services, improvement of colleague facilities, and the installation of energy efficient LED lighting across all branches.

Ms Russell continued: “As a full-service retail bank, with a presence in communities throughout the island of Ireland, we are committed to continually improving our services and the financial wellbeing of customers. This means re-investing purposefully in branches, contact centres, technology, ATMs and other infrastructure to ensure our customers have the most modern and efficient banking available.”