Giving back to three Cork communities
A gardening blitz recently took places in several areas of Cork city to help elderly members of the community.
Volunteers took their time and energy to transform overgrown gardens into safe, accessible and welcoming outdoor spaces in places like Turners Cross, Blackrock and Farranree.
More than 60 Gas Networks Ireland employees took part in the initiative alongside Age Action and it forms part of the company’s commitment to giving back to the communities in which it operates.
Age Action Ireland's Head of Fundraising & Communications Carrie Benn said: “We deeply value our ongoing partnership with Gas Networks Ireland, whose support has significantly enhanced our ability to deliver vital services to older people across the country. Their continued commitment not only strengthens our capacity to respond to real needs on the ground, but also reflects a shared vision for building more inclusive, supportive communities. We look forward to further collaboration in the months and years ahead.”
Age Action Ireland has been Gas Networks Ireland’s charity partner for several years, and the collaboration has had a meaningful impact on the lives of many older people throughout Ireland.
Through its Customer Satisfaction Monitoring Programme, the company has donated over €75,000 to Age Action since 2019.
Last year, a dedicated Age Friendly Helpline (1800-628427) was launched by Gas Networks Ireland alongside Age Action Ireland and Fexco. Staff on this line received specialist training to provide respectful and compassionate support to customers aged 66 and over.
Customer Experience Manager at Gas Networks Ireland Marie Lyster said: “This isn’t just about trimming hedges or cutting grass, it’s about connection, giving back and community. Many of the people we are helping through Age Action Ireland have lived in their home for decades but find managing the garden upkeep challenging, so we are proud to support them in a practical, hands-on way!
“Early results indicate that calls to our Age Friendly line are, on average, over 20% longer than those on our general line – a reflection of the meaningful conversations and deeper engagement we’re proud to offer.”