New European hub opens on Leeside

A US-based IT support company has chosen to open a location in Cork, which is expected to bring 50 jobs to the region over the next 18 months.

Fixify, based in Arlington, Texas, has selected Cork city for its new ‘EU Centre of Excellence’. The facility will serve as the company’s regional base for development, support, and customer service for worldwide operations.

The project is being supported by the Irish government through Industrial Development Agency (IDA) Ireland.

An Taoiseach Micheál Martin said the announcement demonstrates “a deep commitment to the region and creates 50 high-tech jobs in an exciting and growing sector”.

“I have no doubt that these highly skilled jobs in IT, software engineering and data analysis will be a further boost to the workforce in the region,” he said.

Matt Peters, CEO of Fixify, said the company chose Cork because it is a city with deep technical expertise, quality of life, and community spirit.

“Establishing our base here enables Fixify to tap into Ireland’s exceptional talent and contribute to its thriving tech ecosystem as we scale automation and support that remains genuinely human worldwide,” he said.Minister for Enterprise, Tourism & Employment Peter Burke emphasised the importance of Cork’s third level institutions to the decision.“Cork’s deep talent pool, supported by world-class institutions like UCC and MTU, and its proven track record in attracting and sustaining high-value FDI, make it ideally placed to support Fixify’s growth,” he said.

Fixify provides IT support automation using artificial intelligence. It uses AI to automate more mundane tasks – password resets, account creation – which frees up human agents to deal with more complex tasks.

The company is now hiring roles including IT helpdesk analysts, software engineers, data engineers, and data scientists.